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New York
CS1.6
208.122.49.178
27015
San Jose
Chicago
Dallas
 
 
 
 
 
 
Server/Network
 
Frequently Asked Questions
 
Server & Network Information
• Q: Are the servers in a Data Center or your House?
- A: Everything is in some of the best data centers in the nation.

DATA CENTER INFO
  • Diesel-powered generators
  • Multiple POEs (Point of Entry) for fiber, electricity and generator inputs, with n+3 redundancy Capacity Planning - No fiber optic link will ever peak at more than 33% of its capacity. The capacity-load-ratio of  the network connectivity has always been at least 3:1
  • 100Mbps connections to routers and switches from the server. 1000Mbps (GigE) connections from the routers and switches to the Internet fiber connectivity
  • Instant growth and scalability - We scale and grow as your business demands it - upgrades take less then one hour
  • 24/7 Armed guards
  • 24/7 Secured access with key swipe entry, biometric thumb print verifier and a double-locking man-trap at every door within the datacenter and on the exterior
  • 24/7 on-site maintenance staff with spare parts for all server configurations
  • Multiple GigE connections on privately-owned dark fiber optical network. These GigE connections link to multiple, redundant carriers to make sure servers are always connected to the Internet
  • Security system with live monitored internal cameras
  • Instant on dry-pipe fire protection systems
• Q: Can i test the speed of the network?
- A:

You can run several network speed and response time test by doing any of the following:

1.       Ping – you can ping a game IP (without the port number) to see general response times.

2.       Pathping – you can use this to get more accurate response times broken down by each hop you take to get to the server

3.       Tracert – you can tracert a game IP to get the path and response times your internet connection takes to get to the server.

Network download links, IP and ASN information: 10MB Test File | 100MB Test File | 205.234.152.1 (Chicago) | ASN: 36352


• Q: What Network do you run on?
- A: All our servers are co-located at Colocrossing data centers.

Here is thier description of thier network, also viewable at: http://www.colocrossing.com

Our network connectivity at all locations is provided by Cisco® Catalyst series equipment. No cost has been spared insuring the best possible performance. In the event of regional network problems, our engineers can route effected customers around the issue in just minutes. In the rare event that our network fails, we have policies that protect our customers. If your service uptime fails below 100% due to network related issues you will be issued considerable credits on your next month of service. Please refer to our SLA for additional details.

Our goal is to provide you with high quality, mission critical network connectivity. Network download links, IP and ASN information: 10MB Test File | 100MB Test File | 205.234.152.1 (Chicago) | ASN: 36352

Chicago: Transit services at our Chicago IL presence are provided by Level3, nLayer, and AT&T. Our Chicago network is also enlisted on the Equinix Peering Exchange, providing us even more diverse connectivity via private/public peering.

New York: Being the most popular non-central hosting location in the industry, having a stable, yet high performance NYC network is crucial. We meet those expectations by utilizing Verizon Business, Level3, and Abovenet and various private peers.

Dallas: Internap's intelligent routing technology allows for "on the fly" routing assessment and optimizations. Simply put, Internap's patented P-NAP Architecture constantly monitors internet conditions and applies routing changes to ensure that packets follow the most direct and latency optimal path available.

San Jose: Our SJC location sports AT&T, Level3, Verizon (MCI) and Savvis. Our SJC location is housed in the world class Equinix IBX datacenter.

You may view our AUP/SLA here: http://colocrossing.com/aup-sla.pdf
You may view our Terms of Service here: http://colocrossing.com/tos.pdf


 
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CUSTOMER SERVER
of the Week:

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BloodServers, Inc. is not affiliated in any way with the Valve Corporation.